Nitro 5AN515-51 laptop wont boot without charger plugged in and/or laptops shuts off when unplugged

mhasandx
mhasandx Member Posts: 47 Devotee WiFi Icon
edited July 2021 in Nitro Gaming
Hello Acer community , My laptop model is Acer nitro 5 AN515-51. its Core i5 7th gen 2017 model Laptop bought in 2018.
Recently i am facing weird problem Whenever i unplugged the AC power Laptop immediately shuts off also i can not turn of the laptop in battery mode. i need to connect the AC adapter to turn it on.
i have checked my battery wear level through HWINFO software and its say my wear percentage is 34%. 
So i suspect that my laptop battery is not completely dead and it has enough juice remaining inside it. 
Also i have attached my battery report file link https://pastebin.com/raw/yiGWDy3G here also
Because of this reason Laptop charging Orange indicator light does not turn into Blue Light


Thread was edited to add model name to the title



Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    New battery will fix the issue seems that the current one will die soon entirely.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    batmalin said:
    New battery will fix the issue seems that the current one will die soon entirely.
    Can not afford new battery now, due to covid-19 situation, almost everything cost twice times now.. 
    i am seeking some suggestion so that i can fix it myself at home
  • @mhasandxIn what country do you live? Does your notebook have this button?
    Nitro AN515-51-50U2 No Liga  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    I doubt that battery reset will help but he can at least try.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    @mhasandxIn what country do you live? Does your notebook have this button?

    Yes i can see that button in my laptop. attached a photo here. And i am from Bangladesh which is in South-East Asia region
  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    @egydiocoelho what does that button do please tell me?
  • batmalin
    batmalin Member Posts: 4,231 Guru
    It resets the battery, but as stated I doubt that would fix your issue.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Try putting on a few layers of electrical tape to press this button:
    Notebook em boot loop aps update do Windows como resolver - Pgina 2   Acer Community


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi mhasandx,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Are you Acer staff chasing targets? What is  this?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    batmalin said:
    It resets the battery, but as stated I doubt that would fix your issue.
    thats not  Battery reset button. i have opened up my laptop more than 10times for cleaning the dust vent. Battery reset is slightly lower left than this  position. this button in slightly lower than the ram slot. 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited July 2021
    Oh sorry I got confused, that is the SW2 - Battery Power Off Switch but  still I don`t see how this will bring the battery back to life. Check if it is pressed correctly thou.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • batmalin said:
    Oh sorry I got confused, that is the SW2 - Battery Power Off Switch but  still I don`t see how this will bring the battery back to life. Check if it is pressed correctly thou.
    If that button is not being pressed properly, the computer will not turn on.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)