Aspire A315-21 LAN works on battery and doesnt work when charger is on. What is the problem?

sulthan90
sulthan90 Member Posts: 1 New User
edited July 2021 in Aspire Laptops
I have Acer Aspire A315-21. LAN works on battery and doesn't work when the charger is on.

Answers

  • JackE
    JackE ACE Posts: 45,087 Trailblazer
    Open Device Manager when the charger is plugged in. Do you see any red or yellow warnings?

    Jack E/NJ

  • sulthan90
    sulthan90 Member Posts: 1 New User
    There is no red or yellow warning
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi sulthan90,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • JackE
    JackE ACE Posts: 45,087 Trailblazer
    >>>There is no red or yellow warning >>>
    Open Device Manager with the charger plugged. Click 'network adapters' folder. Right click and uninstall ethernet adapter. Exit Device Manager without reinstalling anything. Shutdown Windows normally. Turn machine back on and let Windows re-detect ethernet adapter and automatically install a fresh copy of its driver.

    Jack E/NJ