Headset is working on other computers except for my acer nitro 5

Auedxo
Auedxo Member Posts: 4 New User
I tried reinstalling the audio drivers and nothing, the computer detects the headset but no sound comes out of them. I know the headset isn't broken because I tried it out on my second computer and it worked just fine. My headset isn't muted in windows and it's the default device anyways. Any solutions? 

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    Do you have the realtek audio console?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Auedxo
    Auedxo Member Posts: 4 New User
    AnhEZ28 said:
    Do you have the realtek audio console?
    Yes I do and I tried changing the connector retasking and same result. 
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    Did you try to use another 3.5mm headphones?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Auedxo
    Auedxo Member Posts: 4 New User
    edited June 2021
    AnhEZ28 said:
    Did you try to use another 3.5mm headphones?
    I don't see why that even matters because the same pair of headphones works (sound+mic) on other computers. If you don't have a solution, just best to not say anything at all.