Swift 5: I just noticed today the bubbling/Paint rash on the base of my laptop, any advice?

System
System Member Posts: 4,549 Seasoned Practitioner WiFi Icon
edited July 2022 in Swift and Spin Series
This discussion was created from comments split from: Bubbling/Paint rash on the base of laptop - Swift 5.

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  • VN
    VN Member Posts: 4 New User
    I just noticed I have exactly the same problem on my Swift 5, just noticed today. Is there any solution?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi VN,

    Can you post pic of it.
  • VN
    VN Member Posts: 4 New User
    Here's a photo.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Answer ✓
    VN said:
    Here's a photo.
    I am very sorry to see this, you need to contact your local Acer support and ask for what the warranty covers and if it will cover this for you, here the contact information: https://www.acer.com/ac/en/MY/content/highpoint-service-network

    I hope everything gets resolved soon,
    Acer-Manny
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    And be sure to let us know what they say.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • VN
    VN Member Posts: 4 New User
    We're in the middle of yet another lockdown due to COVID-19, so will have to see when is the earliest I could send it in to the service centre :-( 
  • Vin_QQ
    Vin_QQ Member Posts: 2 New User
    Hi, even my swift 5  have the same issue. I think all the swift 5 user have encounter this issue
  • charliefu
    charliefu Member Posts: 9

    Tinkerer

    Our company have over 10 units of Acer Swift, like every one has the issue. Really bad quality
  • jim18
    jim18 Member Posts: 1 New User
    edited August 2021
    Just today I noticed the same problem with my swift5.
    Let us know what does they say and if there is any other solution for this.
    Btw here's mine:



  • suverath
    suverath Member Posts: 1 New User
    This is due to over heating, thermal designs are poor. Very soon panel will get destroyed...Acer is a scam.
  • yashvisharma
    yashvisharma Member Posts: 1 New User
    Even I noticed the same issue on my laptop's base today. Is there a solution to this??
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello jim18 and yashvisharma

    I am sorry to hear you are having this issue with your notebook. We recommend the contact with you local support for further assistance https://www.acer.com/worldwide/

    Best Regards, 
    Acer-Ingrid 


  • neeraj4237
    neeraj4237 Member Posts: 1 New User
    I have also faced the same issue... There is seriously a problem with swift 5.
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    I'll escalate to the moderators in case they can help.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello neeraj4237

    I am sorry to hear you are having this issue with your notebook. We recommend the contact with you local support for further assistance https://www.acer.com/worldwide/ please include the image along with your request for further assistance. 

    Best Regards, 
    Acer-Ingrid 
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    You need to follow Ingrid's suggestion as others have done.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Unknown
    edited July 2022
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  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    edited July 2022
    Hello PradeepKumarReddy

    We are sorry to hear you are having this issue with your notebook, and I understand your frustration. We  would like to clarify that, although this issue is unfortunate, it doesn't present a risk to your safety, and it mostly caused by environment heat. I sent you a private message, please reply at your convenience.  

    Best Regards, 
    Acer-Ingrid 

    Note: The Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer to peer community, where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily the community is a place where members can exchange their own advice and ideas. For direct Acer support we recommend contacting your local support channels.
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