My Acer Aspire 5 A515-56G-73HW doesn't recognise my external Benq PD2700U monitor

SanderK
SanderK Member Posts: 2 New User
edited June 2021 in Aspire Laptops
Hi,

I just purchased an Acer Aspire 5 A515-56G-73HW and I am having problems connecting it to my Benq monitor.
My laptop does recognise that an external monitor is connected, but I have not been able to get an image on my external monitor. 

My Benq monitor gives the following message: "No Cable Connected !"
> I have tried several HDMI cables
> I have restarted my laptop several times
> The monitor does work on my other laptop without any issues

Is anybody familiar with this issue?

Any help is appreciated!



Answers

  • JackE
    JackE ACE Posts: 45,094 Trailblazer
    Does an HDMI out to TV seem to run OK?

    Jack E/NJ

  • SanderK
    SanderK Member Posts: 2 New User
    Thank you for your reply. I managed to get my external monitor working :)
  • JackE
    JackE ACE Posts: 45,094 Trailblazer
    Congrats. Could you please reveal how you solved the problem for the benefit of other users?

    Jack E/NJ