My chromebook has reached the term on its updates. Why can’t acer offer continued security updates

gmarkny
gmarkny Member Posts: 2 New User
Why can’t acer offer continued security updates for a nominal fee after your motherboard expires as mine will at the seventh year . No one offers a safety program for chromebook. 

Best Answer

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    edited June 2021 Answer ✓
    OS updates are provided by Google, not Acer. Acer doesn't have the resources in house to do the OS, and likely wouldn't be able to get the sources anyway. Google does provide some extended support for the enterprise versions of the ChromeOS, but not for consumer products.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    edited June 2021 Answer ✓
    OS updates are provided by Google, not Acer. Acer doesn't have the resources in house to do the OS, and likely wouldn't be able to get the sources anyway. Google does provide some extended support for the enterprise versions of the ChromeOS, but not for consumer products.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • gmarkny
    gmarkny Member Posts: 2 New User
    Thx it’s just software bull. Buy a new one🤯