Issue with battery i have been facing since purchase - aspire 3 a315-55g-549b

Ashind35
Ashind35 Member Posts: 9

Tinkerer

edited May 2021 in Aspire Laptops
Umm my laptop is acer aspire 3 a315-55g-549b (i5-8265u cpu,nvidia mx 230 gpu, 8 gigs ram, 1TB HDD) my laptop battery was working really poor almost about an year now, i didnt notice this issue first time when i bought cause i thought the cpu was power hungry.And today i checked battery health status in cmd. And it showed that my full charge capacity is 19,770 mWh and full charge capacity is 36,712 mWh . WTH is wrong?? i havent put laptop in overharge or didnt cause any physical damage to it. My friend also bought same laptop and he had the same issue on the first day itself. When on battery power, using browser(chrome/brave) battery only lasts like 30 minutes on "POWER SAVING MODE" !!!!! like WTH it wont even last 25 mins on normal mode.There is no other issue with laptop.Anyone have any fix?? should i remove back panel and check whether battery is properly connected or not or  something like that??? Please help!!! :( also my warranty period is over

//Edited the content to add model name.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Ashind35,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    the battery has very poor quality, lets face it! 
    wait an see when electric cars will hit the masses (never, i hope). they are unable to have  a decent battery on a laptop ant they have the guts to talk about cars.
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    edited June 2021
    @Easwar i have tried that after i got this laptop brother.It always showed the best driver is already installed. It seems like this is a problem with this model laptop cause my friend also got the same issue  :( . My bad luck made me buy this laptop
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    @rich1974 do you have a solution mate ? :)
  • Can you check battery wear with the hwinfo64 program?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    egydiocoelho my battery wear level is 51.7%
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    egydiocoelho my battery wear level is 51.7%
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    the solution is to replace the battery. a wear level of 51 % means that the batt is almost gone.
    that is what i say: wait for electric cars!

    mine has a wear level of 30 % after 3 years.

  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    @rich1974
    bro my laptop has been facing battery issues since the day i bought and its only one year old :") and my friend bought the same model and he also got the same problem.
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    i hear you, but it does not matter, the battery is weak since it has a wear level of 50%. there is no fix for battery other than replacing it.
    i have also got scammed, my ryzen 2200u reaches only 1.5 ghz while on battery.
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    @rich1974 these mf brands doesn't even care about a low budget laptop once they  get released.They only focus on top-tier costly af models :") and its a sad reality.This was the only laptop which was affordable to me in my budget and i am a programming student(also do medium gaming) too which makes me even more sad that i wanted a laptop which lasts longer :(
    .RIP my luck. Wasted money on this sh!t 😪😥
  • Unfortunately, the battery will wear out even if you don't use it.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    of course it will wear out, but how fast? a good battery should last at leat 5-6 years.
    but they buy the lowest grade cells and no wonder they are gone so fast. not to mention that the battery is build in, and if you don't have some skills, you need to go to a shop to replace it.
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    @rich1974 suddenly my battery wear level went from 51.7 to 50.3 %wtf is this -_-
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    the wear level is not cut in stone value, it may vary from one measure to another. it is the same on my machine, this month, the health level of the battery can be slightly bigger compared to previous month.
  • Ashind35
    Ashind35 Member Posts: 9

    Tinkerer

    @rich1974 seems like my battery is almost dead fo sure and i also dont know whether i can get a battery for same model since its almost an year old : (
    what is your opinion about adding a higher maH battery to my laptop ??
  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    there is no higher Ah battery, you won't find it. it is a built-in battery.