Acer SP314-54N I cannot use the stylus pen! I don't know how to activate the pen.

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Acer SP314-53N How to use to active stylus pen..

Answers

  • ahmedhamid
    ahmedhamid Member Posts: 3 New User
     I bought the Acer SP314-54N. This model came with an active stylus pen. However, I cannot use it the pen! I don't know how to activate the pen. Can someone please help me?
  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    Did you remove the battery's plastic shipping insulator disk so it makes contact?

    Jack E/NJ

  • ahmedhamid
    ahmedhamid Member Posts: 3 New User
    edited June 2021
    JackE said:
    Did you remove the battery's plastic shipping insulator disk so it makes contact?
    Where are you?


  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    The pen that usually ships with this model is an Elan part. no. NP.STY1A.009 with a AAAA battery. Can you find this in any of your documentation? Do you have HoverAccess installed in the Start programs---search 'hover'? Have you tried simply touching or hovering close to the screen to see if it responds?

    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    You pen looks exactly like mine, though mine is a Spin 5. It doesn't have a AAAA battery, it's rechargeable instead. You can see the recharging connections on your first picture. Make sure it's been plugged into the laptop while the laptop is running for a few hours then check again. It might just be fully discharged...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ahmedhamid
    ahmedhamid Member Posts: 3 New User
    JackE said:
    The pen that usually ships with this model is an Elan part. no. NP.STY1A.009 with a AAAA battery. Can you find this in any of your documentation? Do you have HoverAccess installed in the Start programs---search 'hover'? Have you tried simply touching or hovering close to the screen to see if it responds?
    I tried a lot, but no reaction
    Where can I find the Hover program?