How do I reboot my Acer C733T - C9QK?

Shelz
Shelz Member Posts: 2 New User
I'm a first time chromebook user and my Acer C733T is stuck on the Chrome loading screen and goes no further. Any ideas how I can fix it? 

Answers

  • Amzi
    Amzi Member Posts: 5

    Tinkerer

    Hi

    Try and hold the power button to shut it down
    Or you can also remove the battery from your laptop to force it shutdown 

    Also from bios do check what is your default boot drive 

    Let me know if it works
  • Shelz
    Shelz Member Posts: 2 New User
    Unfortunately no. I can power it off, but once I turn it back on it won't load past the Chrome loading screen. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Shelz,

    Factory reset your Chromebook
    1. Sign out of your Chromebook.
    2. Press and hold Ctrl + Alt + Shift + r.
    3. Select Restart.
    4. In the box that appears, select Powerwash. Continue.
    5. Follow the steps that appear and sign in with your Google Account.