keyboard backlight not working SF-114-34,

Salome91
Salome91 Member Posts: 6 New User
edited May 2021 in Swift and Spin Series
Hello, can anyone help with keyboard backlight not working? i have tried Fn+F9 combination but nothing happens. also i have checked in tutorials that F8 key shoul have this function but it does not on my laptop. 

Thread was edited to add model name to the title


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  • brummyfan2
    brummyfan2 ACE Posts: 28,662 Trailblazer
    Answer ✓
    Hi,
    Could you please post the full model name of the laptop, like AN5xx-xx.
  • Salome91
    Salome91 Member Posts: 6 New User
    hi, 
    Thanks for your replay.
    model is : N20H2
  • Salome91
    Salome91 Member Posts: 6 New User
    It" Acer Swift 1
  • Is your model the SF114-33? Does the keyboard have this symbol?

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  • Salome91
    Salome91 Member Posts: 6 New User
    no model is SF-114-34, and it does not have above symbol 
  • brummyfan2
    brummyfan2 ACE Posts: 28,662 Trailblazer
    Hi,
    If your laptop model is SF114-33, have you tried the battery reset? Could you please post the picture of your keyboard, switch off the laptop, disconnect AC adaptor, follow the instructions in  the video, leave the laptop to rest for 15MIns, reconnect AC adaptor and try again.
    Notebooks - How to Reset an Internal Battery - YouTube

  • Salome91
    Salome91 Member Posts: 6 New User
    this is the keyboard, no i have not tried to reset the battery, i should try.

  • Salome91
    Salome91 Member Posts: 6 New User
    model is SF-114- 34 not 33
  • brummyfan2
    brummyfan2 ACE Posts: 28,662 Trailblazer
    Salome91 said:
    model is SF-114- 34 not 33
    Hi,
    You don't have the backlit keyboard feature in your laptop because as my colleague @egydiocoelho said you  don't have the flashing letter "A" in your keyboard.