Battery Issues on Acer Nitro AN515-55

everyfan
everyfan Member Posts: 13

Tinkerer

Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,648 Trailblazer
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    Do a "How to Calibrate Your Laptop Battery" which explains what every new laptop owner should do pre using their new laptop and how to calibrate their battery. Try all the steps that are described in this article and see if your laptop will perform better. Also and especially if your laptop is under warranty? Consult Acer and get them to check there problems and if there are other hardware issues that could be causing these problems and faults?
  • sri369
    sri369 ACE Posts: 2,842 Pathfinder
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    What is the rating of your charger? If the system draws more power than what your charger can supply, it won't charge your laptop.
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  • everyfan
    everyfan Member Posts: 13

    Tinkerer

    sri369 said:
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    What is the rating of your charger? If the system draws more power than what your charger can supply, it won't charge your laptop.
    135W 19.5V
  • sri369
    sri369 ACE Posts: 2,842 Pathfinder
    edited May 2021
    everyfan said:
    sri369 said:
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    What is the rating of your charger? If the system draws more power than what your charger can supply, it won't charge your laptop.
    135W 19.5V
    I am thinking that could be the case. Your CPU+GPU might be drawing more power than what your laptop charger can supply, and for extended periods of time. For shorter durations it shouldn't be an issue.

    If you power profile is "high performance", do your laptop a favor and switch to "balanced" or "acer optimized".
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    LIKE - if helpful
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  • everyfan
    everyfan Member Posts: 13

    Tinkerer

    sri369 said:
    everyfan said:
    sri369 said:
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    What is the rating of your charger? If the system draws more power than what your charger can supply, it won't charge your laptop.
    135W 19.5V
    I am thinking that could be the case. Your CPU+GPU might be drawing more power than what your laptop charger can supply, and for extended periods of time. For shorter durations it shouldn't be an issue.

    If you power profile is "high performance", do your laptop a favor and switch to "balanced" or "acer optimized".
    Neither balanced, acer-optimized, nor power saving modes fixed this issue
  • everyfan
    everyfan Member Posts: 13

    Tinkerer

    StevenGen said:
    everyfan said:
    Whenever running any kind of graphics-hungry game, the battery and power lights flash red repeatedly, and my laptop refuses to take any kind of charge from the power cable until I unplug the cable, close the application, wait a bit, and plug it back in.
    Do a "How to Calibrate Your Laptop Battery" which explains what every new laptop owner should do pre using their new laptop and how to calibrate their battery. Try all the steps that are described in this article and see if your laptop will perform better. Also and especially if your laptop is under warranty? Consult Acer and get them to check there problems and if there are other hardware issues that could be causing these problems and faults?
    I have tried multiple methods of callibrating batteries and none has resolved my problem
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi everyfan,

    Try to charge it with different charger.