Won't turn on - My Acer Aspire v5 471p

wiltsu
wiltsu Member Posts: 9 New User
edited May 2021 in Aspire Laptops
It dosen't even shoe the acer logo. The power on/off light turn on for abaut 1,5 sec and turns off. I can hear the fans speeding up and DVD-drive starting but then it just shut down. I tried to reset bios and fn+f5 and fn+f6 allready

//Edited the content to add model name.

Best Answer

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi wiltsu,

    # Power drain,

    1.Unplug the AC power adapter.
    2. Shutdown the unit.
    3. Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.​
    ​Check this T/S and post the result. 
  • wiltsu
    wiltsu Member Posts: 9 New User
    I can't find the pinhole. Can it be under the stickers?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    wiltsu said:
    I can't find the pinhole. Can it be under the stickers?
    If there is no pin hole then press and hold the power button on the unit for 12secs. How about the charger. is it warm,tried different sockets ? is there a light on the computer when charger is connected. on the side of the unit. check if the charger is working or not. sometimes if there is no charge on the unit then it might not turn on. 

    Image result for laptop battery pinhole
    Accept if its Helpful.   B)
  • wiltsu
    wiltsu Member Posts: 9 New User
    christy1 said:
    If there is no pin hole then press and hold the power button on the unit for 12secs. How about the charger. is it warm,tried different sockets ? is there a light on the computer when charger is connected. on the side of the unit. check if the charger is working or not. sometimes if there is no charge on the unit then it might not turn on. 

    Image result for laptop battery pinhole
    There is no pinhole and the charger is cold and I tried diffrent sockets. I held the power button for 12 secs and nothing happaned and the charger and battery was unplugged. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi wiltsu,

    May I know the full model name of your unit.
  • wiltsu
    wiltsu Member Posts: 9 New User
    Easwar said:
    Hi wiltsu,

    May I know the full model name of your unit.
    Acer Aspire V5-471P MS2360
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi wiltsu,

    When you connect the charge are you getting any light indication.
  • wiltsu
    wiltsu Member Posts: 9 New User
    Easwar said:
    Hi wiltsu,

    When you connect the charge are you getting any light indication.
    No, I don’t.
  • wiltsu
    wiltsu Member Posts: 9 New User
    umm can someone respond
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi wiltsu,

    Do you have any other charger to check your unit.
  • wiltsu
    wiltsu Member Posts: 9 New User
    Easwar said:
    Hi wiltsu,

    Do you have any other charger to check your unit.
    already tested, nothing happended
  • wiltsu
    wiltsu Member Posts: 9 New User
    its been a month now and nobody responded
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi wiltsu,

    It looks like hardware issue. Contact acer tech support,


    https://www.acer.com/ac/fi/FI/content/service-contact


    OR book the unit for repair service,

    https://customercare.acer-euro.com/customerselfservice/CaseBooking.aspx?CID=FI&LID=FIN&OP=1

  • wiltsu
    wiltsu Member Posts: 9 New User
    Easwar said:
    I just buy a Hp. They work.