My Nitro AN515-54 Battery not charging

VikramP
VikramP Member Posts: 2 New User
I have a 3 month old Nitro AN515-54 series laptop, and have been facing the problem of battery not charging. When connected to power source its shows "Plugged in, charging" but the the battery percentage does not increase. Please help if somebody faced same problem. The laptop is still under warranty. I tried the battery reset method and still didn't work.

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi AshGreninjaPokemon,

    I think battery life 4-5 hours is good running time. In order to improve that. Reduce the screen brightness while playing audio or videos plug in the charger to the unit. It will sustain the battery life.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited November 2019
    If you unplug and drain the battery then plug back in does it charge at all?
    Also go to device manager and unistall both devices in the red box and reboot your Laptop, report back.


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • VikramP
    VikramP Member Posts: 2 New User
    If unplugged, yes the battery drains, like normal laptop but doesn't charge when reconnected. I tried the above method of uninstalling both the drivers and rebooting, still didn't work.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Definitely a bad battery get it replaced under warranty, contact Acer support for your region in the link below
    http://www.acer.com/worldwide/support/#_ga=2.178343012.1565315166.1568641242-218381942.1567545004

    Sorry it isn't the answer you wanted but please click YES if I answered your question, thankyou

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • AshGreninjaPokemon
    AshGreninjaPokemon Member Posts: 3 New User
    Hey, I was wondering if anyone knows why my acer aspire 515-54 has such a low battery life even though I have changed the battery, but it still only lasts for about 4-5 hours max. if anyone could help that would be great.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi AshGreninjaPokemon,

    I think battery life 4-5 hours is good running time. In order to improve that. Reduce the screen brightness while playing audio or videos plug in the charger to the unit. It will sustain the battery life.
  • AshGreninjaPokemon
    AshGreninjaPokemon Member Posts: 3 New User
    Ok because I thought that it was just a bad battery. Thanks for the help.
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