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Tinkerer
Thread was edited to add model name to the title
An517-51-77qv, I have let the batter discharge and tried again to no joy, I cannot find the pin hole to reset it, I don't think it exists on this modelegydiocoelho said:What is the exact model? Example an515-51-75kz. Have you tried to reset the battery?
I cannot find the pin hole don't think it has it on under sideegydiocoelho said:
Saddly screen remains blank when booting so tried this and could not see anythingEaswar said:Hi Gwow,# Try to get the BIOS page.1. Turn OFF the unit.2. Press and hold the F2 key and turn on the unit.
3. You will be in setup utility page.
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself.
Check this T/S and post the result.
Hi @Easwar I finally got into the bios screen but this didn't help it went to a preparing to repair screen for 3 hrs.Easwar said:Hi Gwow,# Try to get the BIOS page.1. Turn OFF the unit.2. Press and hold the F2 key and turn on the unit.
3. You will be in setup utility page.
4. Once you got the screen release the F2 key.
5. Tap on F9 key and hit enter key without changing the option.
6. Tap on F10 key and hit enter key without changing the option.
7. Your unit will restart by itself.
Check this T/S and post the result.
It looks like hardware issue. Contact acer tech support,
https://www.acer.com/ac/en/US/content/service-contact
OR book the unit for repair service,