why dolby audio keeps turning off? - nitro 5 an 515-52

Arboy
Arboy Member Posts: 4 New User
edited April 2021 in Nitro Gaming
reently 2 years ago i bought an acer nitro 5 (my model is an 515-52) and everything works normally untill 2020 when i was using my microphone my microphone was so noisy, so i reinstalled the audio driver from acer website (with my model driver). and then when i test the microphone my mic in good but if i turn on my mic on every single program, my dolby audio is turned of
please help me!

//Edited the content to add model name on title.​​

Answers

  • Arboy
    Arboy Member Posts: 4 New User
    sorry i mean my mic after reinstalling drivers the sound is clear but if i turn on my mic on every single program(that requires microphone), my dolby audio is turned off
  • Ro46
    Ro46 Member Posts: 86 Troubleshooter
    I fixed a similar problem by enabling the option In the sound control panel: Sound settings> Sound control panel> Playback >speakers> Properties> Advanced> Enable the option “allow applications to take exclusive control of this device”.