Acer Nitro 5 AN515-52-59E4 webcam not working

Rudro4431
Rudro4431 Member Posts: 5 New User
Hi the camera on my Acer Nitro 5 AN515-52-59E4 is not working. I cannot even find the webcam driver in the website. Please help me out thank you 

Answers

  • Sang_
    Sang_ Member Posts: 1 New User
    Hi 
    I have the same issue .
    Did you find a solution ?
  • esnelling
    esnelling Member Posts: 3 New User

    This appears to be a latent software/configuration defect that Acer is unwilling to address. I attempted to work with Acer for the duration of the 1-year warranty and they were unable to get it working for me. Now that it's 1 year and 10 days since I bought it, they are now saying I need to pay for support to get it working. Pretty pathetic customer service. BTW, the camera works fine when I boot to Linux so it's not a hardware issue. I can't believe with all the issues people have had with various AN515-XX webcams, that Acer doesn't own up and provide a correct driver.