My Acer Predator Helios 300 PH315-51 shuts down overnight after I put it to sleep? Help?!

Viv
Viv Member Posts: 5

Tinkerer

edited April 2021 in Predator Laptops
So at the end of each day I put my laptop to sleep when I come back the next morning it's completely off.
I always have my chrome and Firefox open and then I lose all stuff that I had left open.

I already updated the bios but I can't find anywhere on the net what's causing this. This is a recent problem so I'm leaning towards a Wins update.
I don't have any updates going on at night. I do manual updates most of the time.

It only seem to do it at night. If I put it to sleep and come back in 10 mins my pc is still asleep, but when I leave it to sleep at night then I have this problem.

My model: 

Predator PH315-51

https://www.acer.com/ac/en/IN/content/predator-model/NH.Q3HSI.012
 
Could someone pls help me?

Thread was edited to add model name to the title


Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited April 2021
    So at the end of each day I put my laptop to sleep when I come back the next morning it's completely off.
    I always have my chrome and Firefox open and then I lose all stuff that I had left open.

    Does the battery still have enough charge when you turn on the laptop again? I ask, because battery power is also used during sleep.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Viv
    Viv Member Posts: 5

    Tinkerer

    Yes, there's not change to the battery charge. It's always showing in full charge. 
  • Does the reliability history and the event viewer indicate an error when the computer shuts down?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Viv,

    Try to change the settings ------> Never

    How to change Sleep settings on Windows 10