Extended Warranty from Acer??

krishen

On 10th June 2013 I purchased a new Acer Aspire S7-3391 ultra book from a local store and registered with Acer while doing so I purchased an Extended Warranty for 3 years covering accidental damage and international warranty. Unfortunately I could not register this warranty as the validation code that was supposed to be sent by email never arrived. I had received quite few emails to my registered email address yet the validation code failed. A kind member of the Acer Shop sent me the contract by post bypassing the validation code. I sent this warranty to Plymouth Infoteam by recorded delivery for activation and requesting confirmation.

How can I be sure that this warranty has been activated and registered with Acer warranty program? I would have thought Acer will send me a letter of confirmation of warranty activation with some identifying number and contact telephone number.

I will appreciate any guidance and help in this connection.

 

ThV5k

Hello,

 

If you go to the website http://us.acer.com/ac/en/US/content/system-information and enter your serial number then you can verify your warranty status

You can also go into site https://customercare.acer.com/CustomerCare/CaseBooking.aspx as if you wanted to book a repair and enter your serial number by typing it in or if you copied it by putting it on the line of serial number by clicking ctrl V and the information will populate itself showing your warranty information.

 

Acer also has the following site that can help you http://us.acer.com/ac/en/US/content/warranty-information

 

Sorry about the lack of clarity and the problem you have had with this issue.

 

Good day.