Can't turn on bluetooth since windows 8 update

Hello,

I upgraded my acer aspire 5755G-9417 to windows 8.

First time I want to use bluetooth, I go to the search menu on the right of windows and I look for bluetooth. I find "change bluetooth settings" so I open it, I make my computer visible and I activate bluetooth. No problem at all.
(Except that my FN + F3 key doesn't allow me anymore to turn of bluetooth, only wifi is left over).

Next day, I want to go to the same procedure again, but that doesn't work anymore. I can still find the "change bluetooth settings" in the search but when I clic on it it doesn't open.

I find out I should go to change PC settings and turn on bluetooth there under the wireless tab, but there is no bluetooth.

I went to the acer website and downloaded the bluetooth driver for my notebook under windows 8. Found two of them : Bluetooth Atheros and Bluetooth Broadcom. Broadcom can't install because it detects no plugged bluetooth device, Atheros seem to work though. Now Bluetooth appears in the settings but I still can't turn it on, it is all greyish.

I tried everything I could and I have no clue on how to solve it.

I also tried a system recovery back to when I just changed to windows 8 but it didn't help.

Can someone help ?

Thnks

Layla

(I am sure my computer has bluetooth as I used it a lot under windows 7).

Accepted answers

All comments

Tommy-Acer

Unfortunately, the only suggestion I will be able to make is to return the system to the shipping operating system, Windows 7, and make sure that the hardware works there.

r3ziel

i've the same issue...

it's impossible that i can't use the bluetooth after upgrading to windows 8...what a mess!

there is nothing to do? with some driver installation or an acer software made for?

please give us a solution!

Vince53

I'm sorry that the two of you are having this problem. Your laptops are desgined for Windows 7, and although I love windows 8, your systems are not designed for it. When you upgraded to 8, you lost your drivers, which are designed for your equipment AND Windows 7. The Windows 8 drivers you installed are not identical to that first set of drivers.

You can try to re-install Windows 7. You can take your machine to a reputable computer shop to see if they can get Bluetooth going. Or you can go on the internet some other way.

Reinhard

Same problems here; cannot enable Intel Centrino N-6205 controller for Bluetooth ops.

I did download the latest applicable Intel drivers and Wireless mgmt tools, but to no avail.

Also, may I add, that since upgrading to Windows 8 and later 8.1 the Acer Aspire 5755G hangs when doing automatic maintenance tasks; when I start Windows maintenance manually everythings works well.