Hello,
That I have a problem with my computer.
Some time ago, my computer crashed and spanked without the bluescreens stop. So I formatted and I disables the automatic Windows Update (In case she had already planted my PC a while ago), and more problem until this week ..!
Different crash that I get:
- Bluescreen
- Black screen
- Screen frozen, nothing moves, more sound, the picture freezes when I can move the cursor 5 seconds and then nothing
I have the ATI driver to date (Taken on the Acer website on my PC)
My PC:
Acer Aspire 7740
Intel Core i5
Ati Radeon HD 5650
Windows 7
Thank you for your help ..!
If this can help:
Description
A problem with the video hardware caused a malfunction in Windows.
Problem Signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1036
Additional information about the problem
BCCode: 117
BCP1: FFFFFA80084660A0
BCP2: FFFFF880046D6F38
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Container ID: X64_0x117_Tdr: 2_IMAGE_atikmdag.sys
Server Information: b4861f22-aff1-4e93-bcf8-cfae9d18d147
The report of a bluescreen, if it can help:
Problem Signature
Problem event name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1036
Additional information about the problem
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000184283
BCP3: FFFFF88006779030
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Container ID: X64_0x3B_win32k HmgLockEx + a3!
Server Information: 2b1eb024-e9dd-48b7-A527-99174bf48a2e