Aspire failing to power up completely

denisaf
denisaf Member Posts: 3 New User

When Aspire 5741G-434G64Mn was started with power on a message came on the screen about irregular shut down then it said Windows was starting but nothing followed on the screen which was gray. The battery light was red. the disk light did not mcome on.The Internet light was on. A wirring sound could be heard. This laptop appeared to have over heated on a previous occasion.

Answers

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    From what you've described I'm hoping that the mother boards isn't toast. There's really only one step to try in these cases. Take the battery out of your computer and unplug the device from it's power cord. Now with the device still unplugged and the battery still removed, press and hold the power button for at least 30 seconds. After thirty seconds let go of the power button and put the battery back in. Now plug the unit in and try to turn it on.

     

    If this worked the unit should boot up normally. If not your unit needs repair.

  • denisaf
    denisaf Member Posts: 3 New User

    Thank you for that test. The delay was because the owner was away. The test did not work. What do you recommend now?

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