My Acer One D255 is failing to get past the Windows Boot Manager.

rbnmartineau
rbnmartineau Member Posts: 1 New User

"Windows failed to start. A recent hardware or software change might be the cause." It says for me to insert my Windows installation disk, but of course i don't have one because it's a netbook. further down it say:

File: \Boot\BCD

Status: 0xc000014c

Info: An error occurred while attempting to read the boot configuration data. 

I can't get past this screen, please help me.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    You can try restoring your computer from the recovery partition on the hard drive. For a video tutorial and instructions on restoring your system, you can visit http://acer.custhelp.com/app/answers/detail/a_id/2631. If this does not resolve your issue, I recommend you contact Acer warranty support.

     

    Regards,

     

    Acer-Blayn

     

This discussion has been closed.