Slow download speed on Acer Extensa Laptop

edress
edress Member Posts: 4 New User

Why are my download speeds so slow?  I suspect the laptop is not reading the new ram I put in(4g).  No viruses. Any ideas?  

Answers

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    Low download speeds are almost always caused by network problems. New Ram shouldn't be the culprit unless your whole system is running slow. I would go to http://www.speedtest.net and run a test there to see how your connection is doing. Then you can post your results here so we can troubleshoot further.

  • edress
    edress Member Posts: 4 New User

    you are correct.  The problem was the old router, which I replaced. Thanks...

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    You're very welcome.

    I don't mean to sound petty, but keep in mind the kudos button that you see next to responses by others. This is quite literally the only reward that anyone on the forum receives for their help and it shows an appreciation for the time that was spent helping you resolve an issue.

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