V5-471G Multi-Gestures Problem when Charging or Connecting to External Monitor

rupertraphael
rupertraphael Member Posts: 10 New User

My Laptop's Touchpad Multi-Gestures crazy when I connect it to the charger or to the monitor/tv. Instead of a two-finger scroll, it recieves a two-finger tap which results into a right-click instead of a scroll. It can hardly detect three finger taps(return to desktop) and four-finger swipes(go to start menu).

 

When it isn't charging or connected to the external monitor, it just works fine. I Brought this already to Acer and they replaced the Touchpad, I still have the problem.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you still have a problem after service, you need to go back to the service center to correct the issue.

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