Not worth the box it came in

rodtucker
rodtucker Member Posts: 2 New User

So 6 hours on from arrival. Can't even change the clock time because it wants a password that I can't have set because I cannot access the device. I can't 'chat' to anyone because I need my account details. The serial number and SNID are not recognised by the Acer website. Good job I kept the box because it can go straight back into the post. If it weren't for the cost it would have hit the wall by now.

 

What an utter waste of my time and effort for nothing but frsutration.

Answers

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Rod

    Most unusual situation for you.

    My guess is that you somehow messed up during setup and the fault is not Acer's.

    Unfortunately, computers do not do what we want them to do - they do what we tell them to do.

    I think that Acer can reset a password for you. Check out the Knowledge Based article on passwords.

    Good luck!

    Leho 

     

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