What can I do if my computer does not power on

jbenitez
jbenitez Member Posts: 1 New User

The computer will turn on even after removing battery and electrical cord. I think it shut itself down (while in the teenagers room) and then when she tried to turn it back on at a later time it will not come on at all. 

Answers

  • Mr_Helper
    Mr_Helper Member Posts: 129 Troubleshooter

    Hi,

    Verify first that the electrical cord is good and do this please :

    - Try to start up you machine with the power cable only

    - Try to start up you machine with the battery only

    - if there is now respond do this

    • I would suggest you to drain the residual power from the laptop:
      • Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer
      • Then remove the adapter
      • Remove the battery
      • Press and hold the power button for 20 seconds

    Reconnect the battery and the adapter and try again

    Awaiting your response

     

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