Aspire 5749Z display driver intel graphics accelerator crash

TBayBoy
TBayBoy Member Posts: 4 New User

I get "error message: display driver Intel graphics accelerator drivers for windows 7(R) stopped responding"

 

I've seen posts around the internet regarding the same error, but no solution I've found seems to apply to me.

 

OS WIN7-pro SP1 (up to date)

Intel Driver 8.15.10.2342

 

Acer Upater says I am up to date

intel updater says up to date

Windows update driver says the best driver is alreeay installed.

 

suggestions would be appreciated.

 

image

 

Answers

  • TBayBoy
    TBayBoy Member Posts: 4 New User

    After extensive discussion with Acer "chat" people, all they can suggest is the change of OS from Win7 x64 Home Premium to Win7 x64 Pro is the culperate as the video driver is for home premium.

     

    Further they suggested, I install the 32 bit versions of the drivers, (that won't install) despite me pointing out I have a x64 system.

     

    Finally culminating in this suggestion: "However, if you contact Answers by team, they can fix it." implies that there is a fix, but I have to pay for it.

     

    Not a happy puppy. Smiley Sad

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