Internet Problems

Usagi-Zakura
Usagi-Zakura Member Posts: 3 New User

Ever since yesterday my laptop has been disconnecting from the Internet a lot.

It disappears for a bit and reconnects later, a friend suggested I'd install a new driver, but I'm pretty hopeless when it comes to computer programs so...could someone please explain to me in simple terms how to install them? I managed to download them after some difficulty (namely it took about four hours due to frequent disconnects) on Windows 8?

 

In the zip file I got there are first one folder called WLAN Athreos something, inside that folder there's another folder called Install CD and two zip-folders called BT Driver only and Wifi driver only.

I also can't find Setup.exe, there's several files in it called setup but... I'm a bit worried I might do something wrong...

 

Please help, but if you get easilly frustrated by people not knowing anything about computers...yeah that's me. Smiley Sad

I've only had Windows 8 for a few weeks now and I'm still not entirely used to it... not to mention I've never installed a driver on my own before.

Best Answer

  • Mr_Helper
    Mr_Helper Member Posts: 129 Troubleshooter
    Answer ✓

    Hi Usagi-Zakura,

    Please try this

     

    - uninstall the network software and install it again

    If the issue persists please do system restore

    Hope helps you.

Answers

  • Usagi-Zakura
    Usagi-Zakura Member Posts: 3 New User

    Never mind...Apparently it already HAS the best software installed and its not helping one bit....

     

    Any other ideas on how to fix the problem? I've tried disabling the Antivirus before and that didn't help.

    Its not my modem that's the problem either since my 3DS can connect just fine when my computer can't.

  • Mr_Helper
    Mr_Helper Member Posts: 129 Troubleshooter
    Answer ✓

    Hi Usagi-Zakura,

    Please try this

     

    - uninstall the network software and install it again

    If the issue persists please do system restore

    Hope helps you.

  • Usagi-Zakura
    Usagi-Zakura Member Posts: 3 New User

    Reinstalling worked. Haven't had a disconnect in a week now:3

  • bubbles20
    bubbles20 Member Posts: 1 New User

    when i go to go on the internet it tells me (internet explorer cannot display the webpage) and i tried everything it told me i clicked on more information and that did not help me at all so please help me.Cat Very Happy

  • cclark
    cclark Member Posts: 1 New User

    I am also having internet problems, as well as computer problems in general. My Acer Aspire laptop is only on its 3rd year with me. I swear, 1 month after the warranty went out it became a lemon. Windows 7 crashed, then the hard drive crashed, then they keyboard has gone bad, and now the d**n thing wont connect to the internet. I am sooo frustrated! I have had some of the best computer minds look at it, and now, they don't want to any more. They are done, and want nothing to do with it. I have a paperweight that will just sit there. It is useless to me unless it connects to the internet, and it won't anymore. Any ideas before I trash it? I won't go Acer again. I would rather pay for Dell than deal with this!

  • dmoore14
    dmoore14 Member Posts: 1 New User

    I need help with choosing the correct CD/DVD to download music and movies to my PC. Serial number is ********************. All the CD's are rejected by my laptop. I need help! Thanks. 

     

    [edited for privacy]

  • tagish58
    tagish58 Member Posts: 2 New User

    i think have enter wrong wireless network not sure if it right

  • tagish58
    tagish58 Member Posts: 2 New User

    i have never had trouble before going to wireless all i get is a red x

     

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