Acer c710 chromebook screen problem

colchester
colchester Member Posts: 1 New User

My grandaughter was watching Glee on her acer c710 last night when suddenly the screen flashed very bright and she lost over half of her screen to what appears to be a black and white pattern and also coloured lines running from top to bottom, this was bought for her by her Daddy for Christmas and we do not know if he still has any documentation regarding the sale, is there anything we can do to help her. 

Answers

  • suniljp
    suniljp Member Posts: 166 Troubleshooter

    You can contact the acer technical support of your area. It seems to be a hardware issue it need to be pulled in for service.

     

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