blank DC/DVD message NO DISK. hOW TO RESOLVE?

yeaman-yes
yeaman-yes Member Posts: 1 New User

 

 

ACER Extenza 4630Z, I put in a blank  DC/DVD  I get a message saying   NO DISK. hOW TO RESOLVE?

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    1. For optical drive fault, remove upper and lower filters. Here is how do it: http://support.microsoft.com/kb/929461

    Also, can you boot from your optical drive using a boot disc.

    2. For camcorder, I suggest you contact your camcoder vendor.

     

    If I were you, I would backup my data and reload the machine to factory.

     

    Regards,

    Freeza

  • Lacedaemon
    Lacedaemon Member Posts: 43 New User

    Can you offer a screenshot of the message? It could be possible that you need to install drivers for your CD/DVD drive, or there may be a loose cable. Again, a screenshot would be very useful! Robot Happy

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We are unable to support the Sony DCR-HC26.  You may find support on the Sony pages for this device.

     

    It may help others in the community if you were to post any error messages, processes, or general configurations you are using in attempting to copy from the camcorder.

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