CD/DVD Drive and Battery problem

satyaki_sbb
satyaki_sbb Member Posts: 4 New User

Hi Team,

 

My Acer Timeline X 5830 TG was facing overheating problem. Hence I raised the ticket # *** on 6th March 2013.

I got my laptop after one month and overheating problem is resolved, however now there are two issues that I noticed.

 

1. CD/DVD drive is not working.

2. My Battery used to stand around 7 to 9 hours, but now it drains within 2 to 2.5 hours though I keep my laptop idle.

 

Kindly look into this. This very annoying that after warrenty has lapsed and my laptop was in service center for almost more than one month, this should not happen.

 

Thanks & Regards

[edited for privacy]

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You will need to contact the service center to rectify any issues that were not dealt with while the system was in service.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

This discussion has been closed.