Acer Aspire One D255 Problem

noelian13
noelian13 Member Posts: 3 New User

Hi i'm new here Smiley Happy 

 

i have simple problem ... but dunno how ti fix it

The netbook is running windows 8 RTM 

one time i hibernated the system 

then placed it on my bag

after a while 

i turned it on again

but the problem is

nothing shows in the screen O_O ... 

no bios logo etc but the led indicator that there is pwoer and its processing something lights up

i can also turn on wi fi on and off via FN+F3 

but nothing shows up like interface...and seems that the monitor is turned off... when i press F2 for the first time nothing happens(suppose to have the bios options)

 

and another question

if ever i purchased my netbook in singapore where do i seek service support? 

its been 2 yrs now sincei bought this netbook 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I can only suggest that you connect an external monitor to the system to see if video output is available.

    This would tell you if the LCD is having a problem, or the video card.

     

    Our list of service centers is available at this link:
    Acer Service and Support

  • noelian13
    noelian13 Member Posts: 3 New User

    okay will try once got the time 

    thank you very much 

  • noelian13
    noelian13 Member Posts: 3 New User

    Just tried it... when i insert my monitor... i see activity on the lcd... its like turning off... and in the monitor i see my windows 8...pulling it... it reverts to lcd monitor of my netbook... i see activity on the monitor ... (its powered on) i only see blackscreen though 

     

    is it software or hardware problem? 

     

    please help

     

    thanks 

     

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