System Recovery Options dialog box

mikito
mikito Member Posts: 1 New User

My Acer Aspire is model 5742Z-4097 is running Windows 7.

 

It no longer runs properly, takes too long to boot up, and generally is stuck.

 

I found a suggestion online to try booting up with F8 to Safe Mode.  While doing this I noticed there was an option for "Repair" mode.  I selected that.

 

At some point this took me to a System Recovery Options dialog box with a login.  There were two user id options: HomeGroupUser$ ,and Owner.  I had not been in this mode before.  I did not have the correct password for either. I cannot get past this screen.

 

Any suggestions as to: (a) which userid I should use; (b) what the password might be? 

 

I have never set any password for this thing.

 

Thanks,

 

Mike P.

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