Z110 doesn't start anymore

Lorenzia

Hi everyone,

I buyed a Acer Liquid Z110, such a nice phone.
One month later,my boyfriend used Wifi , for makin' connection to the internet.
He take a video (download).
And than, the phone stand still on startpage, i taked the battery out and in , i restart the phone but it doesn't work , he will not start anymore. And than i looked on acer.com i saw things with with start + vol. up, i did it, but he won't start again.
Also there is a android-icon if i try this again, with a red exclamation.

Can someone help pleas?
Maybe i can send for fabricage, but i don't know where to do in Belgium?
There is garantie on phone.

Greetings, Lorenzia !

Lorenzia

why nobody answer me ? i feel sad about the phone..