LCD monitor - H233H , Monitor will flicker for seconds, dim, and then go blank.

rGOnGusi
rGOnGusi Member Posts: 2 New User

Monitor turned off during normal use this week.  Turning the monitor back on shows the screen for about a 2 seconds, a series of quick dimming flickers,  a hiss/pop from the panel (not the board), and the screen goes blank. Computer is good as I am using a backup monitor now.  Took monitor apart and I am not seeing any obvious dead capacitors or other burned board components.  Definitely can smell ozone with the cover off and trying to cycle the power.  I have not taken the LCD panel apart yet since I was hoping it was a capacitor.   Looking for advice on what to check next.   

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We are unable to advise anyone on board or component level repair.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • rGOnGusi
    rGOnGusi Member Posts: 2 New User

    I went to your support page and it confirms  my product is out of warrenty.  That page suggested I try the forums.  Now you have pointed me back to where I came from.  

     

    Lets start here

    https://customercare.acer.com/customercare/CaseBooking.aspx

     

    First, I find I can't right click and paste the SNID number.  Okay, I will type that in.  

    Second, try to click date, nothing happens.  Try next.  Nope

    Third, now I will type in the 11 digit code, again, and the 23 digit serial number. Then try next or date.

    Result - nothing.

     

    So I guess I will go back here.

    http://support.acer.com/us/en/default.aspx

     

    Lets try Support.  A window wanting my SNID number appears.  This window looks familar, oh yes, I tried that on Saturday.  I guess the good thing is after not being able to right click and paste the SNID, I have the number memorized by now.  So lets try entering it again.

     

    Answer, its out of warrenty, please try one of the other options.  Okay, what other choices do I have.  

     

    I found my solution here.

     

    http://support.acer.com/us/en/answers.aspx

     

    The solutions look a pricey, but lets see what they say.  

    For $20, I can find out how to set my home page - wow

    $30 - set up email - great deal

    $80 - see sales agent, huh

     

    Nothing about an LCD monitor. To pay someone to say, your 3yr 5mth LCD, its dead Jim and will cost $120 to repair is preposterous. However, I will take free forum advice that it is irretrievably dead and save my money for a new LCD.

This discussion has been closed.