Acer Aspire 7720-4725

lavidalinda
lavidalinda Member Posts: 13 New User

I have an Acer Aspire 7720-4725 laptop. Just after starting it a box appears asking for a file; the wording is  C:\Users\Acer\AppData\Local\Temp\7zS27E5\setup\Status\, I don't have the file. I hit cancel, then on the next box OK then a third window has cancel, I have to repeatedly hit cancel to eliminate all boxes. How can I stop that from happening?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It appears to me that you've having an issue with a piece of software that doesn't ship on the system by default.

     

    Please review this article:
    http://community.acer.com/t5/Community-KB/Reloading-your-Acer-computer/ta-p/45793

  • lavidalinda
    lavidalinda Member Posts: 13 New User

    I  have heard a Restore can erase certain files and software?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Using the recovery process will restore the system to the original shipping configuration, removing all changes, installations and user data.

     

    It will also eliminate any changes that have been made by software which may be causing your issue.

     

    If you know when the error started, by date, you might be able to roll the system back to a previous 'restore point' from Windows.

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