ICONIA A700 frozen problem

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plizzer
plizzer Member Posts: 2 New User

Hi ,

Sorry for my poor english

I've bought an iconia a700 and i always have the same problem : 

My tablet freeze and make a boot loop on ACER logo.

To boot correctly i've to do a long click on power on button.

This freeze happened at any during the utilisation

Can anybody help to solve this problem ?

Answers

  • Phil-3
    Phil-3 Member Posts: 1,181 Skilled Practitioner WiFi Icon
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    Hi plizzer,

     

    There is an Acer Knowledge Base article that deals with this issue. Please check the information at this link to see if it helps.

     

     

  • plizzer
    plizzer Member Posts: 2 New User
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    i've already try this solution but it doesn't work. any more idea ?

  • markhardy1974
    markhardy1974 Member Posts: 1 New User
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    Did you end up getting a replacement a700? I've had mine two days, and it's non stop freezing, also can't get into the menu to do a full reset, though did a reset from the soft menu. It was freezing from the first time I took it out of the box. 

    Support said to take it in to where I bought it for repair. 

  • deeperblue
    deeperblue Member Posts: 22 New User
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    Do you have the recovery disks ?

    I would suggest the best thing you can do is to buy a usb dvd drive, they are very low cost, and re-install your system fully using the recovery disks. Remember to back up all your personal data before you do the recovery as it will all be deleted.

     

    If you still have the freezing issue then it is most likely a hardware fault and taking it back to purchase place would be a good idea.

     

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