My Acer ASPIre v3-471 g hangs frequently.PLZ hELP...

sandyz77
sandyz77 Member Posts: 10 New User

hI

I have acer aspire v3-471 g .. but i am fed up with it..

It hangs or freezes frequently....The blue light twinkling of Hard disk stops unknowingly and the hard disk becomes inactive ..the laptop hangs and freezes....i cant control anything ..i cant move my mouse..the laptop becomes idle and forcely i had tho shut it down and restart it..I am in big trouble guys,,Plz help me ..

every acer experts plzz contribute sthg to me ..Thanks 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    To eliminate software issues, we would suggest reloading the system to factory defaults.

     

    Please review this article:
    http://community.acer.com/t5/Community-KB/Reloading-your-Acer-computer/ta-p/45793

  • sandyz77
    sandyz77 Member Posts: 10 New User

    I have did it more than 5 times

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • sandyz77
    sandyz77 Member Posts: 10 New User

    hello 

    Suppose if my hard disk or any hardware is the problem of beinf freeze..Can the shop replace that hardware where i had bought.My laptop is under warranty..It has been only 4 months of buying this laptop..

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    This is why we would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • jonasr
    jonasr Member Posts: 1 New User

    I had the same problem and no solution. when hdd is busy then the computer freeze for a moment (between 0.5 to 5 minutes). re-install the O/S (Win7) does not solve the problem. Aspire V3-471G often freeze when it reaches 3GB of the 4GB of memory that is available & hdd busy. give up

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