eRecovery password issue on ALT-F10 boot

tcrusan

I am servicing a customer's Acer Aspire Model 5050-5954  laptop.  They never created the recovery discs and now Windows Vista will not boot.

 

I have tried to repair the windows installatiuon with the Vista DVD with no luck.

 

I have physically removed the hard drive and copied all the private files to my server for storage.

 

I was going to restore the system to factory default condition using the ALT-F10 at boot, however when I attemp to enter the default password for eRecovery Software on hidden partition (listed in the manual as default password is "000000"), I keep getting an invalid password response.

 

Can this eRecovery password be bypassed so that I can service this machine without telling the customer to order a set of recovery discs?

 

Thanks,

 

Tom C