How Do I Fix My Warranty Information

Zurcher
Zurcher Member Posts: 1 New User

The DLP chip on my H5360 projector is going out. There are white and black stuck pixels everywhere. The sticker on the box says the DLP chip has a 5 year warranty but every time I try to contact support, I am told my warranty is up. I bought this device in the fall of 2010, which means I've still got time left. This is the only support I can figure out how to contact. How do I fix this?
Here is a picture of the warranty label:

Warranty sticker

Answers

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