Persistent audio issues on Aspire A515-57T - poor sound quality during videos and meetings

Gigi86

Hello,

I am experiencing persistent audio problems with my Aspire A515-57T, which make it difficult to watch YouTube videos or share sound during meetings. When I first purchased the laptop from BJs, I contacted Acer support and was told that everything was fine. However, the issue has continued, and I am frustrated that I have not received a clear explanation or resolution.

It seems that poor audio quality may be a recurring concern with Acer devices, and I would greatly appreciate your assistance in addressing this problem. Can someone please advise on the next steps to resolve the issue.

Thank you.

AnhEZ28

Does this happen during a video call or meeting only?