Acer Swift 16 AI Intel - SF16-51T-76TG-Technical Issue Report: Touchscreen display is completely unresponsive to touch input.

Device Model: Acer Swift 16 AI Intel - SF16-51T-76TG

Operating System: Windows 11 (64-bit)

Problem Description:

The $16$-inch OLED touchscreen display is completely unresponsive to touch input. While the display (the visual image) itself works perfectly fine, the touch functionality is entirely disabled.

I have exhausted all known software and driver solutions for this issue. Since the touchscreen is explicitly listed as a feature of this model, and all software checks have failed, the problem is most likely hardware-related (e.g., a disconnected internal cable, a loose connector, or a faulty touch digitizer panel) and requires professional physical inspection by a technician.

[Edited the thread to add model name to the title]

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Puraw

Hi pedramkj,

The Swift 16 AI Intel – SF16‑51T‑76TG does ship with a 16‑inch 3K OLED panel, but it is a non‑touch display. That’s why no amount of driver or software troubleshooting will restore touch input — the hardware simply doesn’t include a touch digitizer.

If your unit was advertised as “touchscreen,” that’s likely a listing error. The official specifications for this SKU confirm OLED quality (2880×1800, 120 Hz), but no touch capability.