Bluetooth and webcam problem with ANV15-51.System updated to 25h2. Yes, bluetooth and webcam is missing

Peter321

Hi.
I installed manually all the drivers, because care center write everything up to date, but not.
Every periferial working fine. But once the system dont found any webcam and bluetooth. I checked care center, it show everything is up to date. After install everything manually again, worked fine. Now the system updated to 25h2. Yes, bluetooth and webcam is missing again. In device manager only the intel dynamic tuning technology updater was missing, but when i try to install manually it not working. Its a nightmare to use that laptop like this. When i searched the acer community, i found a lot of people had same issue, but i checked the answers and nothing working for me. Any idea?

Jack22

@Peter321

Scan for hardware changes

This is the fastest method to try, as it forces Windows to redetect the devices.

1. Right-click the Start menu and select Device Manager.
2. In the Device Manager window, click the Action menu and select Scan for hardware changes.
3. Check if your Bluetooth and camera devices reappear. If they do, restart your laptop. 

Temporarily roll back the update

If the problem began immediately after the 25H2 update and none of the above solutions work, you can temporarily roll back the update.

1. Go to Settings > Windows Update.
2. Click Update history.
3. Select Uninstall updates.
4. Find the relevant 25H2 update (e.g., KB5051987) and click Uninstall.
5. Pause your Windows updates for 35 days to prevent the problematic update from reinstalling.