Microphone not working on Acer Aspire Go 15 AG15-42P-R0QF, no driver found

ORIGINAL TEXT :

Доброго дня. Хто підкаже таке - Acer Aspire Go 15 AG15-42P-R0QF (NX.J7XEU.00D) не працює мікрофон, попередньо все оновлено в операційній системі, встановлені всі драйвера з сайту виробника, і по ідентефікатору в інеті немає драйвера на цей пристрій. Попередньо дякую.

TRANSLATION :

Good afternoon. Who can tell me this - Acer Aspire Go 15 AG15-42P-R0QF (NX.J7XEU.00D) microphone does not work, previously everything was updated in the operating system, all drivers from the manufacturer's website were installed, and by the identifier on the Internet there is no driver for this device. Thanks in advance.

[The message was translated using Google Translation]

Accepted answers

All comments

Puraw

Hi АртемГончаренко

Laptop media devices such as the microphone array are fully integrated and managed by Windows itself, so they do not require separate drivers.

Open Device Manager and expand Audio inputs and outputs.
Right‑click the Microphone Array entry and choose Uninstall device.
Restart the laptop. Windows will automatically detect the hardware and reinstall the correct driver.

This simple reset often resolves recognition or configuration issues without needing any manual driver downloads.

АртемГончаренко

ORIGINAL TEXT:

Дякую, та я таке пробував. Не спрацьовує. Я в своєму описі забув написати, що в мене в диспетчері пристоїв є невідомий пристрій multimedia controller. І на нього немає ніде драйвера.

TRANSLATED:

Thanks, I tried that. Does not work. I forgot to write in my description that I have an unknown multimedia controller device in the device manager. And there is no driver for it anywhere.