Acer laptop freezing and blue screening during design software use, only 6 months old

21IMO

I am writing to report an ongoing issue with my Acer laptop, which I purchased approximately six months ago. Since I first started using the device, it has been consistently freezing and shutting down unexpectedly, especially while I am using design software such as Revit and other similar programs.

These problems have made it very difficult for me to work efficiently, and I am concerned that there may be a hardware or system-related defect. I have tried restarting, updating, and maintaining the device regularly, but the issue continues to occur.

I kindly request your assistance in diagnosing and resolving this issue. Please let me know the next steps to proceed with repair, replacement, or any troubleshooting process you recommend.

JackE

> Revit and other similar programs

(1) Is Revit subscription or trial version?

(2) What other programs?