TPM and upgrading to Windows 11 on an Acer F5-771G-71ER. Unable to upgrade.

Hello, everyone!

I have the common issue of wanting to upgrade to Windows 11 and struggling with TPM.

I have an Acer F5-771G-71ER, SNID: XXXXXXXXXX (not found in Acer database for some reason, maybe it's too old now), running on 64-bit Windows 10. TPM is present and ready for use, BIOS indicates that it is enabled. I tried all the steps I found in the forum one by one - Command Prompt, Device Manager, BIOS, everything I could, but to no avail - the chip is there but my PC doesn't meet the requirements for Windows 11 and I am required from work to upgrade. I don't know what else to do. All advice would be highly appreciated.

Thank you in advance!

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DesDon

P.S. I ran PC Health Check and it seems that my i7 processor is incompatible. I'll have to find another solution.

Axxo

An Intel i7 processor is compatible with a Windows 11 upgrade if it is an 8th generation or newer, as these are the official minimum requirements set by Microsoft for security and performance reasons. Processors older than the 8th generation, such as the 4th or 6th generation i7 models, are not supported by the official Windows 11 upgrade tools and will not receive updates.

How to check your i7 processor's compatibility:-

Identify your processor generation: Look for the model number, such as "Intel Core i7-8700" or "Intel Core i7-6700". The first digit (or two digits for older models) after the hyphen indicates the generation.