Acer Aspire Lite 15 (AL15-62P-R2CQ) powered off suddenly and won't turn back on.

MilesW

Acer Aspire Lite 15 (AL15-62P-R2CQ) that I've had for just under two months powered off suddenly and won't turn back on. When plugged in and charging, the charging light neither comes on nor flickers, and a quiet ticking sound emanates from inside - not a good sign. Holding the power button down has not been successful and I don't think that there's a pinhole on the device to restart power, as has been suggested elsewhere. I can't find any obvious signs of the charging cable being damaged, but I haven't a spare one to test with. When the laptop turned off initially, it was not warm and the fan wasn't super loud, and I only had the laptop on for a few minutes. I've taken it off charge since because I think that the issue is more serious than I first thought. Any insights would be appreciated. Thanks.

Puraw

Hi MilesW

Since your Aspire Lite 15 (AL15‑62P‑R2CQ) suddenly powered off and shows no charging light, one thing to keep in mind is the type of USB‑C charger being used. This model is shipped with a 45 W USB‑C adapter, but in some cases a completely depleted battery may not recover properly with only 45 W available.

• If possible, test with a higher‑rated USB‑C Power Delivery charger (100 W). The laptop will only draw what it needs, but the extra headroom can help it re‑initialize charging when the battery is flat.
• Make sure the charger supports USB‑C PD at 20 V output — not all phone/tablet chargers do.
• If the system still shows no charging LED or response even with a higher‑wattage PD charger, then it points to a deeper hardware fault and service will be required.

This step is worth trying before sending the unit in, as it can sometimes bring a fully drained system back to life.