why is laptop screen gone black?

yungpomps98
yungpomps98 Member Posts: 1 New User

i tried connecting it to my tv via an hdmi cable it works but on my actual laptop screen i can barely see what im doing, so what should i do??I turned on my laptop the other day and I couldn't see anything. It was just black, but I heard the computer running. I thought it was messed up, but then I looked REALLY close and just BARELY saw something on the screen. I saw the log-in page and typed my password and got into my account (this is an Acer laptop). But still everything is basically black. You really really really have to strain your eyes to be able to see the slightest thing at all. Yet you can still do stuff. I opened the start menu and everything works just fine. It's just the brightness that's the problem. I tried adjusting the brightness with the Fn+F9 (which is supposed to brighten the screen) but nothing happens. WHAT IS WRONG??? This is a very valuable laptop and I need to know how to fix it. Any ideas at all? Thanks!

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    backlight problem, call for service

This discussion has been closed.