Repeated delays on Critical laptop repair Case ID:-1084024C, Immediate resolution needed

ayushanand2004

This is absolutely unacceptable.

My complaint was logged on 5th September (Case ID: 1084024C) and today is 22nd September — yet nothing has been fixed. Every single call ends with empty promises and zero action.

I am completely dependent on this laptop for my studies and upcoming placement drives, and your negligence is putting my future at risk.

If I do not receive a concrete solution (repair or replacement) within 48 hours, I will have no choice but to:

a)File a formal complaint with the Consumer Forum

b)Share the entire case publicly

c)Pursue legal action against Acer

I am frustrated, helpless, and losing trust in your service. Resolve this immediately.