Dear Sir/Madam, I recently bought my son the Aspire Vero 16 laptop in the Uk new from Currys as it had the best spec at the price, was robust, quiet and had great environmental credentials. However, when it arrived, I was very surprised to see that the 'E' and 'R' keys were reversed. They were also green whereas the others are grey, so I assume this is a marketing feature from Acer as it serves no operational purpose. My big problem with it is that my son is dyslexic. He's 11 and this is his first laptop of his own now he's started year 7 at senior school. Since his dyslexia diagnosis he's had a school laptop in his primary school, and he found it much easier typing and using spellcheck features rather than writing whatever he needed to write down. His teachers were astonished how much of a difference typing made to his ability in class and that he was finally able to get his thoughts down on 'paper'. He was finally able to compete with and often do better than his peers for the first time in his school career. I tell you this to illustrate the importance of him using a laptop in school. Now, in senior school he has his own but I, as a father, feel I have let him down as 2 of the letters on the keyboard confuse him. What is supposed to be a fantastic tool to help him has a feature that serves no useful purpose but actually makes his life harder. Please can you explain to me why Acer thought it sensible to put the 'E' and 'R' keys the wrong way round and please, on behalf of anyone who is dyslexic, can I ask that you stop doing it
[Edited the thread to add model name to the title]
